Access to Work

Access to Work (AtW) provides support and grants to help people who have a disability or long-term health condition to do their job.

If you are worried about the additional costs of employing someone who has a disability or long term physical or mental health condition, Access to Work can provide financial support where help or adaptations go beyond any reasonable adjustments you may have to make.

What does it provide?

  • Advice to disabled people, Deaf people (British Sign Language users), people with long-term health conditions and employers.
  • An assessment of a person’s needs in the workplace. This can help when an individual or their employer may not know what support they need or what is available.
  • A grant towards the cost of any necessary support, such as transport, specialist equipment, communication support and/or a support worker. The grant is currently worth up to a maximum of £59,200 per individual per annum (2020).

What can it pay for?

  • Special equipment or adaptations, for example IT equipment, desks, or adaptions to machinery.
  • Taxis to work for those who cannot use public transport. Travel can include ‘in work’ if an employee has to work at different sites or fulfil an outreach role. Travel coaching may also be considered to support someone to be able to use public transport in the future.
  • A support worker or job coach to help in the workplace.
  • A workplace mental health support service (WMHSS) for staff. This specialist mental health strand can help someone identify and manage any triggers, compile a safety plan or provide a support worker.
  • Disability awareness training for work colleagues.
  • A communicator at a job interview or in the workplace.
  • Moving equipment following a change of location or job.

When can it be used?

Set of 4 images - 3 showing different types of office space and 4th image is visual cues board for autismAccess to Work is provided where an employee needs support or adaptations that are over and above what an employer should legally provide.

If making an adjustment would be beyond reasonable for the size of your business then Access to Work can help. 80% of disabilities are hidden so support or adaptations are not just about installing a wheelchair ramp or widening doorways. Depending on the nature of the person’s disability or condition, simple solutions need not cost a lot of money. For example:

  • Moving an employee’s desk to a quieter area if their hearing aid picks up too much background noise.
  • Introducing flexi-working and working from home.
  • Providing a ‘quiet room’ if an employee needs time out at certain points during the day.
  • Creating visual aids to help a person understand what they are required to do.

Who is eligible?

To be eligible an employee must:

  • Be over sixteen years old.
  • Normally live and work in England, Scotland or Wales.
  • Have a disability or a health condition that has a negative impact on their ability to do their job.
  • Be in or about to start paid employment, including self-employment. For Access to Work purposes, paid work is:
    • Full or part-time paid work, whether permanent, casual or temporary.
    • Self-employment.
    • A job interview.
    • About to start a job or work trial.
    • Work experience.
    • Apprenticeship or supported internship

Tips to remember!

  • The employee has to make the application.
  • Your employee may not know Access to Work exists!
  • Access to Work cannot be used for unpaid work.
  • Access to Work will provide a Workplace Assessment report to help you find the right equipment, coaching or training for your member of staff.
  • The sooner your employee makes a claim the more likely you are to get support reimbursed by Access to Work.

For more information visit the Gov.uk site Access to Work Guide for Employers


For more detailed information on any aspect of disability and employment, please go to our Information Hub page. Alternatively, you can contact the project team either via our on-line form or call us on 01392 241124.

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