Disability and Customer Service e-tutorials

Mike Adams and the team at Purple have produced a series of videos for organisations on how to keep delivering good customer service to disabled people during the Covid-19 lock-down and beyond. Free to view and share, Mike shares practical hints and tips based on his personal experiences. Whether your organisation has a call centre operation or delivery services, the videos offer expert advice on the simple things you can encourage your staff to do to enable disabled people to continue with their day-to-day life while the pandemic continues – and best practice for continuing customer relationships afterwards.

You can view the series of seven videos by clicking this link.

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